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Understand our straightforward terms and conditions to ensure a smooth learning experience.
In order to change or cancel your subscription, you need the email account you used when you first signed up. If you don't know that email, please contact us. If you know that email, click the button below to access our billing page.
By signing up for a subscription to take Spanish classes from Spanish With A Gringo LLC, you are agreeing to the terms and conditions set forth by this company on this website. You understand the following terms and conditions, and agree to them by signing up for a subscription.
a. The terms "you" and "student" are used interchangeably in these terms & conditions to refer to the customer, the one signing up and paying for services provided by Spanish With A Gringo LLC.
b. Spanish With A Gringo LLC may be referred to as such, or as Spanish With A Gringo, or as SWAG.
a. All students that have made a purchase through Stripe (Spanish With A Gringo's payment processing platform) are eligible for a refund, based on certain terms and conditions. This means that any student who has not made a purchase is not eligible for a refund.
b. All new students are offered a two-week (14 calendar day) free trial. Returning and/or current students are not eligible for a free trial. No refunds can be offered during the free trial, as no purchase has been made.
c. Monthly subscriptions are eligible for a 100% refund within 3 days of initial purchase or renewal, assuming no classes have been taken. If one or multiple classes have been taken within that 3 day period and a student requests a refund, they will be issued a pro-rated refund based on the amount of classes taken and the package signed up for. Outside of the 3 day window, there will be NO REFUNDS OFFERED.
d. Yearly subscriptions are eligible for a 100% refund within 14 days of purchase, assuming no classes have been taken. If one or multiple classes have been taken within that 14 day period and a student requests a refund, they will be issued a pro-rated refund based on the amount of classes taken and the package signed up for. Outside of the 14 day purchase window, there will be NO REFUNDS OFFERED.
e. All refunds are given at the discretion of Spanish With A Gringo LLC and can be modified or denied for any reason at any time.
You are able to gift your subscription to another student. This student must now understand the refund terms and conditions, as they will apply to the previous and new student equally.
a. Students may add, modify or cancel their subscription at any time via the Spanish With A Gringo website or by notifying Spanish With A Gringo via the website contact page, via text message (469-980-6297) or via email (profezach@spanishwithagringo.com).
b. The addition, modification or cancellation of any subscription is subject to the terms and conditions listed on this website.
a. If a student refers Spanish With A Gringo's Spanish tutoring services to another client, and that client signs up for either a monthly or yearly subscription, both students are elegible for a referral discount.
b. Students on the BLANCO package will receive a 20% referral discount for 3 continuous months.
c. Students on the VERDE package will receive a 30% referral discount for 3 continuous months.
d. Students on the DORADO package will receive a 40% referral discount for 3 continuous months.
e. These discounts cannot be applied simultaneously with other discounts, nor can the discounts be applied on the same month.
f. Referral discounts may be repeated as many times as possible. All referrals are subject to the terms & conditions listed herein.
g. Referral discounts also apply to the new student. After the free trial period, the new student will receive a 3 month discount equivalent to the package of the referring student. (For example: If the referring student is on the VERDE package, the new student, after completing the 2 week free trial, will receive 3 months of a 30% discount before returning to the normal pricing schedule.)
h. All discounts are given at the discretion of Spanish With A Gringo LLC and can be modified or denied for any reason at any time.
a. If a student leaves a kind review of Spanish With A Gringo on our website and other desired sources (such as LinkedIn, Lessons.com, etc.), we will happily provide a one-time 10% discount on the next month's subscription.
b. If a student give us a shout out on any social media page (minimum 50 friends/followers), we will provide a one-time 10% discount on the next month's subscription.
c. These discounts can be combined for a 20% total discount. They cannot, however, be combined with another discount, whether it be a referral or some other discount on your subscription.
d. All discounts are given at the discretion of Spanish With A Gringo LLC and can be modified or denied for any reason at any time.
a. Students are eligible to pause their subscription by going to the student portal or by contacting Spanish With A Gringo.
b. By pausing a subscription, students will not be charged, but they will lose access to teacher-led classes and all other services provided by Spanish With A Gringo, including but not limited to vocabulary, curriculum, discounts, challenges, and more.
a. Student Conduct
Students are expected to act in a civil manner during classes. Any attempt to intimidate, harass, or threaten Spanish With A Gringo's employees, contractors, or owners will not be tolerated and will be subject to review and potentially referred to the appropriate authorities. Spanish With A Gringo does not have any type of "privilege" with students; as such, any admission of wrongdoing will be referred immediately to the appropriate authorities.
b. Class Environment
All classes are carried out online via Zoom. Students are expected to have access to a computer and a good internet connection. Students should also be in a quiet, private environment conducive to learning. Spanish With A Gringo reserves the right to cancel or reschedule a class if a student is driving, in public, or could be in danger if the class were to continue. Students are expected to use their common sense, and only attend class if they feel comfortable to do so. Spanish With A Gringo LLC cannot be held liable for a student choosing to attend a class, which puts them in any type of physical, mental or emotional danger.
b. Late Arrival
Students have ten (10) minutes after the scheduled class start time to log on to Zoom and show up to class. If a student has made no reasonable attempt to contact the professor within ten minutes, the class is considered cancelled and cannot be made up.
c. Cancellation & Rescheduling
Spanish With A Gringo maintains a four (4) hour cancellation and rescheduling policy. Limited exceptions may be made on a case-by-case basis and with professor-written approval. If a student chooses to reschedule or cancel a class within the four hour window, Spanish With A Gringo reserves the right to charge the student a $10 fee. In this situation, the class cannot be made up.
d. Technical Difficulties
If a student experiences technical difficulties during the first thirty minutes of the class, a make-up class can be scheduled. The make-up class will last the duration of time missed in the original class. If a student experiences audio problems, a phone call can be made to carry out the rest of the class. If a student experiences video problems, a class will not be conducted solely via phone call. If a student experiences repeated technical issues, Spanish With A Gringo LLC reserves the right to cancel classes and/or a student's membership.
Spanish classes on the monthly and yearly subscriptions do NOT accumulate. If a student is expected to miss a future class for any reason, please contact Spanish With A Gringo to make other arrangements. Students may make up classes at the discretion of Spanish With A Gringo LLC.
a. Students on the VERDE or DORADO subscriptions are eligible to take the Oral Proficiency Interview (OPI) administered by the Language Testing Institute (LTI).
b. Students on the VERDE and DORADO subscriptions are eligible if and only if they have taken and paid for twelve (12) consecutive months of classes with Spanish With A Gringo on either the VERDE or DORADO subscription level.
c. Students on the BLANCO subscription level may choose to add this benefit to their subscription by paying an additional monthly fee of $15 when registering for a subscription.
d. Students may take the OPI at any time on their own. This offering from Spanish With A Gringo LLC is to pay the exam fee for the student. After taking the exam, students receiving an official rating with a description of their results and a comment grid.
e. Students may only take the exam paid by Spanish With A Gringo LLC one time every twelve months.
Spanish With A Gringo will adhere to the all the terms and conditions stated on this page. However, Spanish With A Gringo reserves the right to make decisions that are best for the company. If a student conducts themselves inappropriately during class in any manner—including, but not limited to: threatening the professor, showing up without appropriate clothing, sending harrassing text messages and/or emails—we reserve the right to terminate the student's contract with no refund whatsoever. All decisions are made at the discretion of Spanish With A Gringo and are considered final.
The "I'm learning for fun" plan.
This plan is going
from $149/mo to $159/mo.
What's different?
The BLANCO plan now includes the option for two 30-minute classes per week OR one 1-hour class per week.
The "I'm learning for work/school" plan.
This plan is going
from $249/mo to $269/mo.
What's different?
The VERDE plan now includes the ability for students to take a yearly Oral Proficiency Exam, paid for by Spanish With A Gringo (terms & conditions apply).
The "I really want to know what my in-laws think of me" plan.
This plan is going
from $349/mo to $379/mo.
What's different?
The DORADO plan now includes a $20 bill credit for each of Spanish With A Gringo's workbooks, plus a one-time 40% referral discount applied to both students.
Spanish With A Gringo LLC
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Hasta aquí mi reporte, Joaquín.