Spanish With A Gringo® Privacy Policy

When you visit our website or use our services, SWAG may collect basic personal information such as your name, email, phone number and company name, if applicable.

As a language services provider, SWAG offers Spanish tutoring, translation, editing, and localization for a variety of document types, including sensitive materials like medical records, legal contracts, and internal business documents. Any information you share with us—whether in a document or during communication—is handled with strict confidentiality and only used to deliver the service you requested.

Yes, but you have the option to decline tracking cookies when you first show up at the Spanish With A Gringo website.

SWAG does NOT collect or share information such as, but not limited to, social security number, address, credit card number, or birth date. We will never purposely give your information to a third party vendor, seller or service without your express written permission. This permission must come in the form of an email or text message with both parties having acknowledged receipt.

We DO however use a third party payment processor called Stripe. By inputting your information to pay for SWAG's services, you are agreeing to the Privacy Policy and the Terms & Conditions set forth by Stripe and hereby release Spanish With A Gringo, LLC from any action related to your personal information on the part of Stripe or any of its subsidiaries or partners.

SWAG provides translation services for healthcare providers and may be exposed to Protected Health Information (PHI). In such cases, we are committed to maintaining compliance with applicable privacy regulations, including HIPAA, and may sign Business Associate Agreements (BAAs) or Non-disclosure Agreements (NDAs) with clients as needed. We do not store PHI unless explicitly required for the duration of the project, and all files are deleted securely within 7 days of completion of the service or term of the contract.

All client materials are treated as confidential from the moment they’re received. Files are stored in secure, access-controlled cloud environments, and project communications are handled through encrypted email or secure platforms.

If subcontracted translators are involved, they sign confidentiality agreements before receiving any materials. SWAG does not share files through public links or unsecured channels, and documents are deleted from our systems within 7 days of project completion unless otherwise agreed upon.

SWAG retains translated materials only for the duration of the project and delete files within 7 days unless otherwise requested by the client.

If you believe your data has been mishandled or misused, you may contact us directly for a quick resolution. For serious concerns, you also have the right to contact an attorney or file a complaint with the appropriate regulatory agency.